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Upcoming Webinars
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Previously Recorded Events
The Debit Interchange Debate - What's Next? Recorded August 4, 2011 After a year-long debate, the Durbin amendment and the Federal Reserve rules for caps on debit interchange revenue are becoming reality. Retailers, consumers and financial institutions will need to understand the market implications and consequences to implementing the changes. This webinar highlights what's at stake, and the implications to profitability, checking accounts and consumer payment choices.
What to Expect for your Regulatory Examination Recorded June 23, 2011 Regulators from the Federal Reserve and FDIC have been speaking out on examination issues, including BSA/AML concerns, 3rd Party Service Providers, UDAP and other topics. Where will the CFPB fit into this picture and what can we expect? Join Deluxe for a frank presentation on what the regulators are looking for and how you can be prepared.
Bank 2.0: The Big Shift Recorded May 19, 2011 How customer behavior and technology will change the future of financial services. Brett King, best selling author of BANK 2.0, is a renowned public speaker, blogger, and advisor to some of the world's biggest financial services organizations and leading brands. Don't miss this webinar and Brett's insights on the future of banking!
Taming the Search-and-Switch Customer Recorded April 21, 2011 A few keystrokes typed into a search engine is all it takes for your most valuable customers to compare you to countless banking alternatives! Customer Loyalty Expert, Jill Griffin will show you how to prevent your customers from searching and switching.
Social Media in Financial Services Recorded April 5, 2011 How does your financial institution handle the growing trends of Social Media? In this session, we will discuss key aspects of Social Media and the pros, cons, risks and opportunities for unleashing its potential within your organization. Key topics will include policy development, employee involvement, and critical compliance factors to consider.
Vendor Management - Best Practices in Today's Regulatory Climate Recorded Feb 3, 2011 Our panel of experts will discuss the current regulatory landscape, vendor management best practices, vendor management program "no-no's", and SAS 70 transition for 2011. A case study from Shared Assessments is reviewed along with implementation tools and resources.
