
The Debate Interchange Debate — What's Next?
After a year-long debate, the Durbin amendment and the Federal Reserve rules for caps on debit interchange revenue are becoming reality. Retailers, consumers and financial institutions will need to understand the market implications and consequences to implementing the changes. This webinar highlights what's at stake, and the implications to profitability, checking accounts and consumer payment choices.
The Book on Regulation Has Been Rewritten. A Study Group May Be in Order.
Join Deluxe for an engaging discussion on emerging regulatory issues and best practices. Topics include BSA/AML concerns, 3rd Party Service Providers, UDAP, where CFPB fits in and how to prepare.
The Balance of Privacy and Social Media in a Web 2.0 World
Discover key aspects of Social Media and the pros, cons, risks and opportunities for unleashing its potential within your organization. Key topics include policy development, employee involvement, and critical compliance factors to consider.
Vendor Management — Best Practices in Today's Regulatory Climate
Learn vendor management best practices, vendor management program "no-no's", SAS 70 transition for 2011 and hear a case study on the Shared Assessments Program and implementation tools & resources.
Navigating the Changing Regulatory Landscape — A New Roadmap
Find out what you need to be prepared for the ongoing regulatory changes that directly impact your organization.
Are You Complaining About Complaint Management
The CFPB is taking an active role in monitoring consumer complaints on financial products and services. Customer complaint management needs to become an integrated part of your compliance program. Join us as we discuss best practices in developing your complaint management program and learn things you can do right now for complaint management.

Understanding Compliance with FDIC Automated Overdraft Guidance
The FDIC requires banks to identify chronic users of automated overdraft services and communicate with these user to ensure they understand the fees involved and program alternatives. This White Paper explains your obligations related to this new guidance and how Deluxe can help you comply with the communication requirements in a cost-effective manner.
Transforming Your Customer Complaint Process: From Customer Service to Compliance Perspectives
New requirements under Dodd Frank require financial institutions to deploy more rigor and oversight of consumer inquiries and complaints. Organizations within scope of the CFPB must expand their programs for monitoring, analyzing, responding, and reporting complaints. Read this informative white paper to learn more.

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