Small Business Resource Center

/ Category / Social Media

Social Media 101: Managing your social media presence

by Ria Boyce
Ria Boyce

social-media-presenceLikes and snaps and tweets…oh my! Managing social media can seem overwhelming at times. How do you know you’re taking all the right steps for your business when it comes to social media management?

Don’t panic! We have a social media sanity check to help take the stress out of social.

Read More

How to Build Your First Facebook Ad Campaign, Step-by-Step

You have a company Facebook page. You regularly post content. You’ve built an audience, but your fan count and engagement has plateaued. If this sounds like you, you might be ready to take the next step in social media marketing by experimenting with a Facebook Ad campaign. Facebook Ads are a cost-effective way to reach highly targeted audiences likely to benefit from your products and services. Let’s begin with step-by-step instructions on how to get started. 

Read More

Small Business Stories: Filament Tattoo Company

December 14, 2016

As tattoos have become an increasingly popular form of self-expression, demand for great work has grown — and competition has ramped up among skilled artists nationwide.

Read More

A Guide to Advertising on Facebook

by Ria Boyce
Ria Boyce
December 6, 2016

When it comes to social media, small businesses lean heavily on Facebook. And with good reason: That’s where their customers are. The numbers are staggering. More than a billion people worldwide log into Facebook every day; 20 percent of all U.S. internet page views happen on Facebook; and more than 40 million small businesses maintain active Facebook business pages to share photos, videos and news about their products and services.

Facebook doesn’t charge businesses to set up pages or post content, but because users see so many posts from friends and family, posts from businesses often get lost in the shuffle. One way companies can break through that noise and reach more customers is to invest in Facebook Ads. With its huge audience and targeting capabilities, Facebook advertising offers small businesses a powerful way to build strong relationships with both existing and new customers. Here’s how:

Read More

Small Business Stories: EAT! @ Banning & 5th

November 21, 2016

Minnesota restaurateur Shawn Smith knows a thing or two about the power of local. It dates back to his roots on a farm in a rural community. “Growing up, the women in our church made the best food,” he remembers. “[This is] long before we had grocery stores that had 19 kinds of olive oil. Matter of fact, I don’t remember olive oil as a kid.”

But he remembers local connections and the importance of working with the people closest to you, and that’s carried over into his professional life. You see, Smith is still focused on food as well as the local people who make it a success.

Read More

Make the Most Out of Coupons This Holiday Season

by John Habib
John Habib


Coca-Cola invented the first coupon in 1887, and cereal coupons debuted in 1909 when Post printed them on boxes of Grape Nuts. In 2010, Target was the first national retailer to offer coupons that were scannable right from customers’ smartphones. That’s more than 125 years of businesses training consumers to expect coupons as part of the shopping experience.

So it’s no surprise that today, nearly all consumers (96 percent, to be exact) use coupons, regardless of age, gender, geography or other demographics. It’s also no surprise that there are more ways than ever before to get coupons into the hands of consumers, including email, social media, text message, website, online ad, direct mail, and newspaper and magazine inserts.

Read More

How to use Facebook groups to build your business’ community

September 19, 2016


The Irish Cottage is a quaint little neighborhood pub located in the heart of Forest Hills, New York. If you visit the Cottage, you’ll find that the patrons know each other well and bartenders are more like friends than staff. The Irish Cottage is much more than a place to grab a cocktail or meal—it’s a community. You most likely have an “Irish Cottage” of your own. Businesses that you frequent because they feel familiar, friendly and warm.

Read More

The Pros and Cons of Offering Coupons: A Retailer’s Dilemma


The decision to offer money-off coupons can be a tough call for retailers, especially small businesses.

Advocates say couponing is a relatively easy way to attract new customers and make a brand more appealing in the face of competition. But naysayers point to the possible loss of profits from continually discounted purchases.

Both sides have valid points, but studies indicate businesses offering coupons do have a competitive edge. Among those customers who aren’t driven by a need to “replenish” products (a segment representing half of all brand purchases) the availability of store coupons is the top influencer for why they shop in a certain store, according to Nielsen.

Read More

The 2015 Everything Holiday Marketing Resource Center is Here!

by Linzi Breckenridge
Linzi Breckenridge
October 19, 2015

2015 Everything Holiday Marketing Resource Center

No matter which year-end holidays you celebrate, your business needs to prepare for an increase in sales. According to the National Retail Federation, holiday sales are expected to increase a solid 3.7 percent to $630.7 billion. Now is the time to kick your holiday marketing into high gear. To help, we’ve put together everything your business needs to be successful – all in one place.

The 2015 Everything Holiday Marketing Resource Center has everything you need to consider for the holiday season. Find free e-books, webinars, creative assets, blog articles and more on topics relating to branding your business, creating an online presence, and making the most of email and social media marketing.

Read More

Old World Pasta Meets New World Marketing


Pastaland Owners

What happens when you pair an old world style, traditional product with the new world marketing techniques we have at our fingertips?  I’m sure you’ll agree, this is a true recipe for success. Pastaland, located in Leominster, Massachusetts, was just recently acquired by three new owners venturing to grow this business using the latest technology and social media tools coupled with the original equipment and secret recipe that is still going strong. What is the result?  An exclusive, superior, craft- made product holding true to it’s authenticity, but brought to you in a modern day world.

Read More