Salesforce is the world's #1 AI CRM (Customer Relationship Management) platform, providing cloud-based software and services for sales, marketing, service, commerce, and more, to help businesses manage customer data, build stronger customer relationships, and automate processes with integrated AI and data solutions. It offers a unified platform to create a 360-degree view of customers, connecting various departments and systems through its Einstein 1 platform, which combines CRM, AI, data, and trust.
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