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Boost customer experience and NPS by digitizing the claims process.

Deliver claim payments faster using the technologies of Deluxe Payment Exchange (DPX). Provide clients choice in how funds are deposited whether digitally or print and deposit.

“In 2019, $13 billion dollars were transacted via the Deluxe Payment Exchange.”

Michael Reed
General Manager of Payments at Deluxe Corporation

SMA Whitepaper: Strategies for Digitizing the Claims Payment Process

Understand emerging digital expectations from claimants and how DPX is the best choice for quickly, cost-effectively digitizing payments without disrupting business processes.

On-Demand Video: Digitizing Claims Without Disruption

Listen to Deluxe experts discuss in 12 minutes the challenges insurance companies face when moving from issuing claims payments by paper check to digital payments. Learn how we helped a Fortune 500 insurance carrier avoid these pitfalls in their journey of issuing digital claim payments.

PRODUCT DETAILS

Did you know

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“The top two factors claimants value with payment experience are security of their financial data and speed of payment.”
- PYMNTS.com Disbursement Satisfaction Index 2018

Deluxe digitizes the claims payment process quickly and securely without requesting personal data (PII).

Solution Sheet: Achieving End-to-End Digital Claims with DPX Subhead


Learn how to deliver faster, flexible payments to policyholders and claimants when it matters most.

Pay Claims in Seconds from the Office or in the Field


1. Upon approving claim, adjuster issues payment in claims system.

2. Via API, DPX digitizes and sends payment and EOP to claimant.

3. Claimant notified of claim payment, chooses payment method, and views EOP.

Why Deluxe Payment Exchange


Today’s customers demand choices, both traditional and digital. Engage them and they’ll view you as a trusted partner rather than simply an insurance provider. Our Deluxe patented eChecks payment method lets you offer those choices to your claimants while giving your team the option of both batch runs or single issued checks.

FEATURES & BENEFITS

Boost NPS and Meet Customers’ Changing Demands.

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Drive NPS With Quick Payments

Boost NPS with a fully digital payment experience. As soon as claims are approved, payments can be issued by adjusters and received in seconds

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Give Claimants Control

Clients recover quicker from crisis receiving claims payments immediately in the manner they choose, via credit card, debit card, direct deposit (ACH), or printing eChecks.

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Experience Easy Integration

Migrate claims payments from paper checks to digital without disrupting claims and accounting systems. DPX seamlessly integrates with leading core insurance systems.

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Eliminate Digital Confusion

DPX delivers and manages the most popular payment methods for claimants to choose from, while integrating seamlessly into insurance core systems and meeting unique carrier needs.

Request a free demo

See how it works for yourself. There is no obligation.

Support & Contact

Connect with our team and get your questions answered

Business Checks

Help & Support

877-333-6864
Email: support@deluxeechecks.com

Sales Support

Tom Reuter
Director, Digital Payments
866.369.0767 | tom.reuter@deluxe.com

Keep your business moving forward