Effective Date November 28, 2018
The type of information we gather about you depends entirely on how you choose to use our products and services. We ask only for the information necessary to serve you best; and we commit to you our Privacy Program Principles:
In order to provide you with the products or services you have requested, Deluxe Payroll must
collect personal information. At Deluxe Payroll, we intend to give you as much control as possible
over your personal information.
The type of information we collect, use, or share may depend on the product or service you
purchase from us. At times, we may request that you voluntarily supply identifying information
for purposes such as receiving correspondence, registering on this Website, making purchases,
or participating in online surveys, market research or contests/sweepstakes. If you elect to
participate, we may require you to provide business information, including your name, mailing
address, phone number, financial institution information, or e-mail address. We may also use
your information to communicate with you about products, services, and future promotions. For
the purposes of order verification and fraud prevention, we may exchange information about
our customers internally within Deluxe and among our affiliates.
We may also use your information to create your account and provide the services you request.
We may also use your information to communicate with you about products, services and
further promotions. Out of respect for your privacy, we offer you the option not to receive these
types of communications. If you no longer wish to receive special offers or promotional
communications from Deluxe Payroll, you may edit your Account Profile or follow the
unsubscribe instructions included in the communication. We may also send you order
confirmation emails. Generally, you may opt out of these communications, which are not
promotional in nature. You may also express your opt-out choices by contacting Deluxe Payroll
customer service, using the contact information below.
In certain areas of Deluxe Payroll sites, for some services, you may provide employee
information such as when adding additional authorized users to your business account and
updating contact information or enabling Payroll Services. We will only use this information for
the specific reason for which it is provided. When you submit business information to us, you
understand and authorize us to access, store, and use this information to fulfill your requested
services. We are committed to safeguarding and protecting your business information, and the
personal information of your employees.
Based upon the personal information you provide us, we may send you a welcoming email to
verify your username and password. We will also communicate with you in response to your
inquiries, to provide the services you request, and to manage your account. We may send you
service-related announcements on rare occasions when it is necessary to do so. Generally, you
may not opt out of these communications, which are not promotional in nature. If you do not
wish to receive them, you have the option to deactivate your account.
On occasion, we may post testimonials to this website, but such information is not captured
through this site. For testimonials, we obtain the customer’s consent prior to posting their name
along with their testimonial. We are not responsible for the personally identifiable information
you choose to submit through testimonials.
For the purposes of order verification and fraud prevention, we may exchange information about
our customers internally within Deluxe Payroll and among our affiliates. We may retain your
information for as long as your account is active or as needed to provide you services, comply
with our legal obligations, resolve disputes and enforce our agreements.
We only collect information required to fulfill your requests. By placing an order or enrolling in a
service you are consenting to the collection and use of your information for those purposes.
Deluxe Payroll collects and uses personal information for the purpose of processing orders,
marketing products and/or services, e-commerce, quality assurance, administration of employee
Third-party processing may also be involved for purposes of processing orders, as governed by
In some cases, we may use third-party service providers to assist in providing you with the
requested service and you agree that we may release information about you to them for the
purpose of facilitating your request. When we engage third-party suppliers, they are only
provided the information required to perform those services, such as order fulfillment or
shipping, billing and payment processing, or offering customer services. They are expected to
abide by their contractual obligations when conducting work for us and are prohibited from
using your information for any other purpose.
In certain situations, we may be required to disclose personal information in response to lawful
requests by public authorities, including to meet law enforcement requirements. We may also
disclose your personal information as required by law, such as to comply with a subpoena or
other legal process, when we believe in good faith that disclosure is necessary to protect our
rights, protect your safety or the safety of others, investigate fraud, or respond to a government
request. Our subpoena policy can be reviewed here.
If Deluxe Payroll is involved in a merger, acquisition, dissolution or sale of all or a portion of its
assets, we reserve the right to transfer your personal information. You will be notified via email
and/or a prominent notice on our Website of any change in ownership, uses of your personal
information, and choices you may have regarding your personal information.
We are committed to protecting your information. In order to do so, we continually assess new
technology for protecting your information to make sure that our security technology and
information handling practices are in accordance with the highest industry standards and best
practices on the Internet at all times. When you are on this Website, the sensitive information
you provide such as financial information is encrypted with secure socket layer (SSL) technology
and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is
different from the encrypted sessions above, is not secure. Therefore, we ask that you do not
send sensitive information such as credit card or account numbers to us via an unsecured e-mail
Information you provide will be safeguarded according to our strict standards of security and
confidentiality. Deluxe Payroll recognizes and appreciates the importance of responsible use of
the information you choose to provide. We take steps to require that our employees, vendors,
the collection, use, and exchange of our customers’ information. They are expected to abide by
their contractual obligations when conducting work for us and are prohibited from using your
information for any other purpose.
In order to make your visit to our website as productive as possible, we track certain user
activity. However, we want you to know that the tracking technology we use does not identify
any personal information about you. It cannot retrieve data from your hard drive, pass on
computer viruses, or capture any personal information about you, such as your name, address,
phone number, or email address. We only know who you are if you tell us.
As is true with most websites, we gather certain information automatically when individuals
browse our site and store it in log files. This information may include internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on
our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or
clickstream data. We use a third-party tracking service that uses technology to track this nonpersonally
identifiable information about visitors to our site in the aggregate
Website, track users’ movements around the site, and gather demographic information about
our user base as a whole. A cookie is a small data text file that our server sends to your computer
and that your computer sends back to us each time you visit our website. A Cookie may contain
information (such as unique user session ID) that is used to track pages of the websites that a
user has visited. The information in cookies helps to serve you better by keeping track of your
order when shopping on this site; it also helps to improve site design. You can control the use of
cookies at the individual browser level, but if you choose to disable cookies, it may limit your use
of certain features or function on our website. If you do disable cookies, our website will not
recognize you and you may not have access to all portions of the website.
We also partner with third parties to display advertising on our Website or to manage our
order to provide you advertising based upon your browsing activities and interests. If you wish to
opt out of interest-based advertising, click here. Please note that you will continue to receive
This Website is directed and intended for use by adults. We do not knowingly collect or use
information from children under the age of 13. If we become aware of any collection of personal
information from children, we will delete it immediately.
Our Website contains links to other sites that are not owned or controlled by Deluxe Payroll. We
are not responsible for the content or information practices employed by such sites. When you
leave our website, we encourage you to read the privacy statements of each and every website
at any time, so please review it frequently. Your continued use of this Website following the
posting of changes to these terms means that you accept these changes.
security policy will be posted on this Website so that you are aware of the information we
collect, how we use it, as well as the latest updates on how we maintain the secure portions of
our Website. If we make material changes to this policy, we will notify you here, by email, or by
means of a notice on our home page prior to the change becoming effective.
Upon request, we will provide you with information about whether we hold any of your personal
information. We are committed to ensuring that the information we obtain and use about our
customers is accurate. As a valued customer of Deluxe Payroll, you have the right to access your
personal information, request deletion of personal information, and request changes to
inaccuracies if required, using the contact information listed below. We will respond to your
request within a reasonable timeframe. It is your right to not provide us with some or all of your
personal information, or to deny us the use or disclosure of your information for certain
purposes. Should you exercise this right, it may impede our ability to deliver requested products
We will retain your information for as long as your account is active or as needed to provide you
services and we will use your information as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements. If you wish to cancel your account or request that
we no longer use your information to provide you services contact us at the contact information
At any time in the future, you may withdraw your consent to further collection, use or disclosure
of information by giving us reasonable notice. Your withdrawal of your consent may affect our
ability to provide you with products, services, or information. We will act on your requests
promptly. If at any time, you would like to discontinue receiving communications from us (emails,
phone calls, faxes, catalogues, and newsletters) or advertising from our partners, you may
contact us using one of the following methods:
Payce Inc. dba Deluxe Payroll
ATTN: Marketing Opt Out
1220-B East Joppa Road
Baltimore, MD 21234
How to Register a Privacy Complaint with Deluxe Payroll:
You may register a privacy-related complaint by contacting the Privacy Compliance Manager by
using one of the following methods:
Mail: Payce Inc. dba Deluxe Payroll
Attn: Privacy Program Office
3680 Victoria Street N. Shoreview, MN 55126
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily,
please contact our U.S.-based third-party dispute resolution provider (free of charge) here.