Privacy-Consumers

Deluxe Privacy Policy for Consumers

 

Effective Date: October 19, 2018

This Privacy Policy applies to the website or service owned and operated by Deluxe Corporation and, its subsidiaries and affiliates (referred to herein as "Deluxe," “we,” “us” or “our”) from which it was accessed. Protecting privacy is not new to Deluxe. We have a long history of recognizing and protecting the privacy of consumers. Deluxe is committed to protecting your privacy and utilizing technology that gives you the safest and most powerful online experience available.

The following information will help you understand how Deluxe collects, uses, shares and safeguards the personal information you provide through this website. It also describes your choices regarding use, access and correction of your information. Deluxe wants to assure you that when it asks for customer information, its goal is to improve customer relationships.

Information Collection & Use

 

Deluxe uses the information collected about you to process your order and to provide a better shopping experience. We may request that you voluntarily supply personal information for purposes such as receiving correspondence, registering on a website, making purchases, or participating in online surveys, or market research or contests/sweepstakes. If you elect to participate, Deluxe may require certain personal information, including your name, mailing address, phone number, financial institution information, credit card information, or e-mail address. We may also use your information to communicate with you about products, services, and future promotions. For the purposes of order verification and fraud prevention, we may exchange information about our customers internally within Deluxe and among our affiliates. When you submit personal information to Deluxe, you understand and agree that we may access, store, and use your information.

If we use your information to communicate with you about products, services, and future promotions, out of respect for your privacy, we offer you the option not to receive these types of communications. If you no longer wish to receive special offers or promotional notifications, please follow the unsubscribe instructions included in each communication. We may also send you order confirmation emails. Generally, you may not opt-out of these communications, which are not promotional in nature.

Information Sharing and Your Choices

Reasons we can share your information Does Deluxe Financial Services Share? Can you limit this sharing?
For our everyday business purposes - including billing, processing transactions, & fulfilling your requests for products or services; customer & marketing support services. Yes No
For our marketing purposes - to offer products and services Yes Yes
For third parties to market to you No N/A
Reasons we can share your information Does Deluxe Financial Services Share? Can you limit this sharing?
For our every day business purposes - including billing, processing transactions, & fulfilling your requests for products or services; customer & marketing support services. Yes No
For our marketing purposes - to offer products and services Yes Yes
For third parties to market to you No N/A

Deluxe does not share, rent or sell your personal information with unaffiliated third parties for them to market their products and services directly to you. We only share your personal information with companies that provide services to help us with our business activities such as shipping your order, billing processing or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. They are required to abide by their contractual obligations when conducting work for us and are prohibited from using your information for any other purpose.

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We reserve the right to disclose information about you as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Deluxe. Our subpoena policy can be reviewed here. If Deluxe is involved in a merger, acquisition, dissolution or sale of all or a portion of its assets, we reserve the right to transfer your personal information. You will be notified via email and/or a prominent notice on our website of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

Security

 

Deluxe is committed to protecting your personal information. Security measures are in place on this website to protect against the loss, misuse, and alteration of the information under our control. We offer industry-standard security measures available through your web browser. When you are on this website, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however, and so we cannot guarantee its absolute security. Please remember that e-mail, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.

Information you provide will be safeguarded according to strict standards of security and confidentiality. Deluxe recognizes and appreciates the importance of responsible use of the information you choose to provide. We take steps to require that our vendors, consultants, suppliers, and contractors observe our Privacy Policy with respect to security and the collection, use, and exchange of our customers' information. They are expected to abide by the Privacy Policy when conducting work for us and are prohibited from using your personally identifiable information for any other purpose.

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.

Tracking Activity on our Website

 

In order to make your visit to our website as productive as possible, we track activity on our website. However, we want you to know that the tracking technology we use does not identify any personal information about you. It cannot retrieve data from your hard drive, pass on computer viruses, or capture any personal information about you, such as your name, address, phone number, or email address. We only know who you are if you tell us.

As is true with most websites, we gather certain information automatically when individuals browse our site and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use a third-party tracking service that uses technologies including cookies and clear gifs (e.g. web beacons) to track this nonpersonally identifiable information about visitors to our site in the aggregate.

We and our partners use cookies or similar technologies to improve your shopping experience, analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. Cookies are small pieces of information that are stored by your web browser on your computer's hard drive. A cookie may contain information (such as a unique user session ID) that is used to track the pages of the websites that a user has visited. The information in cookies helps to serve you better by keeping track of your order when shopping on this site; it also helps us improve site design. We do not store sensitive information in your cookies. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or function on our website.

We also partner with third parties to display advertising on our website or manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt-out of interest-based advertising click here, or if located in the European Union, click here. Please note that you will continue to receive generic ads.

Children Visiting Our Websites

 

This website is directed at adults. We do not knowingly collect or use information from children under the age of 13. If we become aware of any collection of personal information from children, we will delete it immediately.

Other Web Sites Linked to Deluxe's Web Sites

 

Deluxe is not responsible for the content or information practices employed by other websites that are linked to or from this website. In most cases, links to nonDeluxe websites are provided solely as pointers to information on topics that may be useful to the users of this website.

Our Commitment to the Gramm-Leach-Bliley Act

 

Deluxe maintains policies and procedures to help ensure that consumer data is used appropriately and within the scope of applicable laws. Information is made available for fraud prevention and detection purposes and for authorized criminal or government investigations. This information is made available in order to protect consumers and financial services companies; these disclosures are permitted by law. Deluxe expresses our commitment to appropriate data use in our check-printing agreements with our financial institution customers and clients.

Changes to Privacy Policy

 

By using this website, you consent to our posted Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this website following the posting of changes to these terms means that you accept these changes.

We may change, modify or update our Privacy Policy at any time. Any changes to the privacy and security policy will be posted on this website so that you are aware of the information we collect, how we use it, as well as the latest updates on how we maintain the secure portions of our website. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the changes becoming effective.

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the confidentiality of information. These reviews are conducted by internal staff who report directly to the Deluxe Board of Directors, external auditing and accounting firms, and government regulators. Included in these self-assessments and examinations are reviews of the controls and safeguards related to consumer privacy described in our Privacy Policy.

Deluxe is a BBB accredited business and complies with BBBOnLine standards.Click to verify our BBB accreditation and to see a current BBB report.

To Correct/Update/Access/Opt Out/Deactivate:

 

Deluxe is committed to ensuring that the information we obtain and use is accurate. You may access, correct or request deletion of your personal information by logging into your account or contacting us as described below. We will respond to your request within a reasonable timeframe.

We will retain your information for as long as needed to provide you products/services. If you wish to request that we no longer use your information to provide you products/services, contact your financial institution. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contacting Deluxe

 

Deluxe is committed to ensuring that the information we obtain and use is accurate. Please use the contact information below to ask questions or review, update or correct the personally identifiable information that was collected online from you. If you no longer wish to receive special offers or promotional communications, please follow the unsubscribe instructions included in each communication. Our service representatives are trained to answer questions about and give you reasonable access to your personal information in our database.

If you have questions regarding this Privacy Policy, the practices of this website or your dealings with this website, Deluxe provides the following convenient ways to contact us:

Deluxe Corporation
Attn: Privacy Program Office
3680 Victoria Street N.
Shoreview, MN 55126
If more information is needed, help is available through the Deluxe Privacy Program Office at privacyprogramoffice@deluxe.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) here.