Subpoena Policy

Deluxe entities require that service of process be made in compliance with applicable law. All subpoenas must be issued and served separately upon the correct legal entity in order to permit a response. You may serve us with a valid subpoena to Deluxe Corporation or one of its subsidiaries at:

Attn: Investigative Demands
3680 Victoria Street North
Shoreview, MN 55126

Subpoenas can also be directed to Deluxe or Deluxe’s agent for service of process, CSC, in states where Deluxe or a subsidiary is registered.

We do not accept legal process by email. For additional questions regarding subpoenas, you may email us at: InvestigativeDemands@deluxe.com.

We reserve the right to request a copy of the complaint and any supporting documentation that demonstrates how the information requested is related to the pending litigation and the underlying subpoena.

This Subpoena Policy applies to U.S.-based Deluxe entities. For entities located outside of the United States, subpoenas and/or other legal process will be reviewed on a case-by-case basis for compliance with applicable law. Nothing contained in this policy shall constitute a waiver of service of process or consent to jurisdiction by courts outside of the State of Minnesota.

Requests from Law Enforcement. If you are a member of Law Enforcement investigating a criminal matter, please send all inquiries to the above address or via email to InvestigativeDemands@deluxe.com. All inquiries need to come from sworn law enforcement personnel. Please provide the name of the issuing authority, badge/ID number of responsible agent, email address from a law-enforcement domain, and agency phone number.

Fees for Subpoena Compliance. We reserve the right to charge an administrative fee to the requesting party prior to the production of the subpoenaed information. If so, payment must be made within 30 days from the date of receipt of the invoice. Checks should be made payable to Deluxe Corporation or the appropriate subsidiary and mailed to Investigative Demands at the address above.

Deluxe's subpoena compliance fees are as follows:

  • Engineering Research - $150.00/hour
  • Mailing costs - as billed
  • Material Costs such as Photocopies, Discs, Hard drives, etc. - as billed
  • Third-party Document Review/Processing – as billed
     

Customer Privacy. Deluxe is committed to protecting the privacy of its customers. Deluxe will not share customer or account information without our customer’s express consent, except under limited circumstances when required by law or legal process properly served on Deluxe or one of its affiliates, or as otherwise described in the applicable Deluxe or affiliated Deluxe brands’ privacy policy.

Customer Notice. Upon the receipt of a valid civil subpoena directed to an email or web hosting entity, we may notify the customer whose information is sought via e-mail or U.S. mail. Unless circumstances or law dictate otherwise, we will not immediately produce the customer information sought by the subpoena.

Production of Customer Electronic Mail. We will not release the content of a customer’s email except in rare circumstances and only in accordance with all applicable law, including, but not limited to, the Stored Wire and Electronic Communications Act, 18 U.S.C.§ 2701 et seq.

Our email servers do not retain deleted or sent email, nor, in the ordinary course of business, do we retain any active account holder email that is not also accessible by the user. In other words, for active account holders, we have what the account holder has and nothing more. Interested parties are therefore encouraged to request the information they are seeking from our account holder directly, or to otherwise obtain appropriate consent from the account holder.