What is Deluxe’s Free Sample Policy?

We are happy to provide registered, qualified customers up to 2 (two) free sample products per order. Call the phone number located on our website or LiveChat with us any time between 9AM and 6PM EST Monday through Friday to make a sample request.

• Samples are available to registered customers only.
• Samples may ship blank with no imprint or have a random imprint from a previous print job.
• Samples are free up to a $10 value per order, including shipping. If the total cost of the 2 sample products plus ground shipping exceeds $10, you may be charged the difference, with your approval. Charges for samples may be credited toward a future order of that product.
• For higher value samples, we may ask that you make a refundable deposit for the value of the item before we can complete the request.
• Samples usually arrive within 5-7 business days. Samples may expedited, however additional charges may apply.

Note that this policy does not cover pre-production proofs (also known as spec samples), which are products printed with your actual logo. Please call the phone number located on our website for more information on ordering pre-production proofs.