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No-Risk Guarantee

Posted November 1, 2018

We work hard to ensure that your custom corporate gifts will arrive on time, just the way you ordered them. In the event that your imprint differs from the proof you approved, we will issue a reprint of your merchandise or refund your money in accordance with our return policy. If your order arrives damaged or your items are defective in any way, we will promptly send a corrected order free of charge or refund you for the damaged items.

You can shop with Deluxe knowing that your order is important to us, and that we promise to make sure you’re pleased with your promotional products purchase! There are a lot of choices when it comes to deciding where to buy promotional items for your business or event, and we want you to be thrilled that you chose Deluxe! That’s why we have a No-Risk Guarantee in place to ensure your complete satisfaction.

Please note: In order to issue a refund or reprint, we may need to arrange for a pickup of your damaged or defective order. Documentation of damage may also be requested by the manufacturer. Please contact us for assistance with processing your request before disposing of or returning any merchandise.

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