Why did I receive more or fewer items than I actually ordered?

Due to the nature of the printing methods used to produce your personalized products, some items may have slight overruns or underruns.

• “Deluxe” makes every effort to minimize this occurrence. Industry standard is ± 5% in most cases, and overruns are far more common than under-runs.
• You will only be charged for the actual quantity ordered.
• In the event that you discover you’ve received fewer pieces than requested, simply let us know for a prompt refund on unshipped items.
•  Please don’t hesitate to contact us if you have any questions regarding your specific order.
• “Deluxe” does not charge for overruns.