Why was my credit card payment declined?

There are several reasons a card can be declined even though sufficient funds exist. First, verify the address on the order is the billing address for your card. Credit cards can be declined due to spending limits instituted by the issuing bank, billing address mismatches, or blocks against online sellers.

If your card is declined, contact your credit card issuer. They can inform you of the reasons for decline. They may raise or temporarily remove spending limit if necessary. In addition, some cards have security features that do not allow purchases from online vendors until they have been approved by the card issuer. If this is the case, a call to your issuer should be able to release funds to Deluxe for your order.

We also offer other payment options. Contact us for additional information.