Customer Testimonials

Deluxe Customer Testimonals

Don’t take our word for it - ask our customers!

We don’t want to toot our own horns, so we’ll let our customers do it for us. You’ll see for yourself when you shop with us that happy customers are our priority. Until then, check out what our customers have to say.

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We ordered the pens for a trade show and are very happy with the quality. Love the style of the pen and it writes very well. Good purchase for us!

Payal R.

9/18/2018

The water bottles I order came exactly when promised. They were exactly what was order. Great product at a FANTASTIC price!

Max H.

9/18/2018

We are very pleased with the pennants that we purchased from Deluxe. It was an easy process and everyone we spoke with was very helpful.

Lisa A.

9/18/2018

Excellent service. Eric was very helpful on the chat line today and it was very nice of Jennifer to call and let me know to look for the approval email. I'm impressed. And would recommend you to others. Thanks!

Joe F.

9/18/2018

Thanks for the great service!! It was easy to order and very prompt. It was nice to deal with personable folks!

Brenda V.

9/18/2018

We would DEFINITELY shop with you again, and will recommend you to all the PTA units in our district!! Great product, very reasonable pricing, and so FAST!! Ordering and communication were simple and easy...Thank you so much!!!

Lisa M., Parliamentarian
Heather H., President
Grandview Elementary PTA
Twin Peaks, CA

9/18/2018

We just received delivery of our 1,500 units of our eco bags! I just wanted to thank all of you for such a wonderful job in helping us design and produce such a gorgeous eco bag for our 40th Anniversary! We have yet to launch but our samples are already receiving recognition as "beautiful" and "being high quality bags." I suspect you receive an abundance of emails daily but few enough expressing gratitude for a job well done! Put this one in that category. When my organization needs other promotional products, you can be certain we will be returning to you for all of our promotional product needs.

Guy S.

9/18/2018

I send the email late at night and I wake up to an invoice. I seriously wish all of our manufacturers were this easy to work with! THANK YOU so much for the ridiculously fast turnaround, this is amazing. I just approved the mock and submitted the payment. Very much appreciated!!

Stephen P.

9/18/2018

I received the can coolies Tuesday and they're outstanding! Really cool. Can't wait for everyone to receive them on our annual canoe trip. Thanks so much for you help before and during the ordering process. I will be sure to recommend Deluxe to others that may need your services!

Tony M.

9/18/2018

I love the tote that I received. The tumbler is so wonderful to have something to put ice cold drinks in. I love it!

Kay J. S.

9/18/2018

My experience with your company on the two orders that I recently placed was exemplary and the products were totally awesome! Have the best day!

Janet L.

9/18/2018

I wanted to not only thank you but let you know I just did the "unveiling" of my Shrek water bottles by presenting to my niece. She has the lead role as Princess Fiona. She is so excited that she's going to distribute at first rehearsal to the cast and crew. SHE WAS THRILLED & IMPRESSED, as am I. Some of the water bottles will be saved so that the Director can randomly toss out to audience which is also a big hit! Thanks again for your product, help & great service. Also, Happy 12th Birthday to Deluxe & continued Success.

Sincerely
Cindy W.

9/18/2018

I just wanted to take a moment to let you know that everyone loved the items we ordered from Deluxe!! The customer service I received was phenomenal!! Every question was answered before anything item was printed, and shipping was super fast. The quality of the items was better than expected, too. Overall, our experience with Deluxe was outstanding!! Will definitely be calling you back in the upcoming months as we plan next year's events! Thank you for being such a great company to do business with! Businesses and people like you are few and far between!!

Theresa C.
Technology Facilitator

9/18/2018

Thank you for your quick response to our request. Your company has been a pleasure to work with and I look forward to working with you and your company in the near future. The customer service Deluxe has provided surpasses my expectations.

Kim

9/18/2018

The order was received so fast! The pen quality, GREAT! I gave mine as a personalized gift. My friend really loved them. Thank you!

Denise B.

9/18/2018

Please spread my positivity ALL OVER your office because these tumblers look amazing. I can't tell you how relieved that I am. These are EXACTLY what we had in mind! Thank you and please give me thanks to your entire team. This is superb. When we launch our summer collection next month I'll send over links so you can see our promo photos with the tumblers. This just made my day.

Stephen P.

9/18/2018

All of the bottles looked great! Thank you for always producing such a great product, and getting it delivered on time. Look forward to more orders in the future.

Best,

Tomas O.
Training Logistics Coordinator
Gavin de Becker & Associates, L.P.

9/18/2018

The towels came in and they look fantastic! Thank you guys so much, we will definitely be continuing to work with you guys, your customer service is fantastic. Everyone in the office is clamoring over who can take what, the products look great.

Stella H.
Outbound Marketing Manager

9/18/2018

I just received the divot tools that I ordered from you. They are perfect - thanks for the service and the product - it couldn't have been any better.

David M.
HS Principal

9/18/2018

Great customer service and great product. Great job Deluxe, I would definitely order again.

Cheryl J.

9/18/2018

What our Customers Say

8.52 / 10    2936 Reviews

  4 / 5

Published 9/09/2020 by lucy-64965
This company makes in easy to order and the products are usually here in two days. We have had problems with damage in shipping and they replaced that. I like being able to recycle toner cartridges and they even take $2 off each one sent in. The discounts and coupons are confusing but still nice to have them. I did have a problem with a cartridge that came as a different brand from what I thought I ordered but I thought it would work. It didn't fit and they won't take it back or give any kind of a discount. It was around $75 and I would think as a gold customer, they could at least give a discount or take it back since it was not used.

  4 / 5

Published 8/30/2020 by KKpid98-HN
Good service, good product, very trustworthy

  5 / 5

Published 8/21/2020 by lenbrinkley
Our school purchased the hand sanitizer. Everyone has remarked that it doesn't have an unpleasant odor and it is not sticky as our previous sanitizers were. The customer service online and by phone have been effective.

  5 / 5

Published 8/13/2020 by will-59626
After completing my order of 150 custom pens, I realized I had forgotten to make sure the items are wrapped individually (to help reduce the spread of germs). I contacted customer service on a weekend via email and by Monday the order was corrected to make sure each pen was "bagged." Thanks, Candy M. in Account Sales, for making this an easy fix without delaying the order.
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