Payments

Remote Lockbox

A convenient and cost-effective supplement to traditional lockbox operations.

OVERVIEW

Handle receivables more efficiently with Remote Lockbox

A man talking two people about remote lockbox services

As the payments landscape evolves, businesses and financial institutions need creative and efficient ways to manage customer receivables. By adding Deluxe’s Remote Lockbox solution to a traditional lockbox operation, your business customers get the combined flexibility of remote check capture with a full-service Lockbox.

They’ll enjoy increased payment processing flexibility and improved payment processing capacity by combining Remote Lockbox with our traditional lockbox solution.

A remote payment lockbox helps make check processing efficient and convenient for your business customers, no matter their situation:

  • As a Lockbox supplement if they have an existing lockbox and receive checks at other locations.
  • As a Lockbox alternative if their check volume doesn’t necessitate a full lockbox solution, allowing them to remote capture and process their check payments.
  • As a convenient add-on for Lockbox customers who have an OPEX device that sorts and scans mail, allowing them to process check payments in the same software system.

FEATURES & BENEFITS

Enjoy the benefits of a Remote Lockbox solution

Discover how our Remote Lockbox solution combined with Deluxe Lockbox can help gain payment visibility and control while reducing cost.

Network icon

Capture from anywhere

Receive payments at their local office, in the field, or their current PO Box.

Flexible icon

Flexible scanning options

Use intuitive, driverless, compatible network scanners or the hardware of their choice.

Mobile icon

Mobile scanning compatible

Enjoy full compatibility with Deluxe’s Mobile RDC application.

Business buildings icon

Full visibility

Handle account validation, data entry and exceptions at point of capture.

FACTS

Why you should consider a remote lockbox solution

An overnight shipment to a PO Box can cost businesses more than $20* per parcel.

*USPS Priority Mail Express costs, March 2023

60% of treasurers say efficiency, cycle time and cost concerns are the main factors driving them to AR automation.

Strategic Treasurer

59% of mid and large sized businesses view checks as very or somewhat important to their payment strategy.

Aite-Novarica Group Research

KEY FEATURES

Combine flexible remote check capture with full-service lockbox

Two people discussing at a table

Maximize staff productivity and increase visibility with the combined capabilities of Remote Lockbox and Lockbox. Tailor implementation with 10-year archiving, research and reporting tools, intraday decisioning or custom keying services. 

Remote Lockbox is fast, equipped with the latest technology and automatically links with Deluxe’s Receivables360+ solution to automate and consolidate paper and electronic receivables.

Remote Lockbox helps financial institutions:

  • Demonstrate innovation and stay current with technology and equipment
  • Attract new customers and grow revenue
  • Offer same-day processing and online services
  • Serve check-intensive verticals like property management and healthcare

And helps businesses:

  • Reduce payment processing footprint and expenses
  • Allow customers to use preferred payment methods
  • Retain the skilled staff who understand unique processing needs
  • Tailor operations to meet specific requirements

How it Works

How does Remote Lockbox capture work?

1

Receive checks

Checks come into locations outside lockbox.

2

Scan checks and documents

Checks and other remittance documents get scanned with desktop or mobile Remote Deposit Capture.

3

Apply payments

Processed payments are posted and applied to the business bank accounts.

4

View reports

See exceptions and reporting for remote lockbox and lockbox in one convenient place.

MORE SOLUTIONS

Maximize efficiency with additional receivables services

  1. Lockbox

    Accept check payments with efficiency and ease through our best-of-breed nationwide lockbox network.

    SEE MORE LOCKBOX
  2. Remote Deposit Capture

    Boost your bank’s revenue and customer satisfaction with best-of-breed remote check-deposit software and hardware.

    SEE MORE RDC
  3. Mobile RDC

    Help businesses and consumers deposit checks and capture documentation anytime, anywhere, from their smartphones, with our array of mobile RDC options.
    SEE MORE MOBILE RDC
  4. eLockbox

    This digital solution helps merchants get consumer payments faster, eliminates manual entry and simplifies receivables management.

    SEE MORE ELOCKBOX

Remote Lockbox

Is Remote Lockbox what you've been looking for?

We can’t wait to help.

Please enter your information below and the team at Deluxe will be in touch to get started.

Testimonial

Remote Lockbox from Deluxe provided us with the best of both worlds. It immediately made us competitive with the regional banks without requiring large, upfront or ongoing expenses.

  • First Bank

 

Answers to common remote lockbox questions

What is remote lockbox?

Remote Lockbox uses the technology enabled by remote deposit capture to give customers, at any geographic location, the ability to scan checks and remittance documents and then transmit the images digitally to a shared lockbox software.

What is the difference between remote lockbox capture and traditional lockbox?

Remote lockbox capture can be used as a supplement to traditional lockbox for those payments that are received at a different location than the lockbox. With Remote Lockbox, a business or bank branch remotely scans payment and remittance data, and these images are uploaded to the lockbox, rather than having to send all checks directly to a lockbox location for scanning.

What types of business benefit from using remote lockbox?

Businesses of all sizes can benefit from using remote lockbox, whether it’s a supplement to their regular lockbox solution to reduce payment processing costs or a cost-effective alternative to a standard lockbox solution if their check volume is lower.

What are the benefits of remote lockbox?

Remote Lockbox helps businesses and banks reduce their payment processing footprint and expenses while still tailoring operations to meet specific customer requirements.