Podcast: Collection Modernization for Treasurers and AR Teams

Check use may be in decline, but checks are still a reality for many businesses — especially in B2B payments. In this episode, Strategic Treasurer's Craig Jeffery talks with Deluxe product architect Dave Boyce about what collection modernization really looks like for treasury and accounts receivable teams. They explore how lockbox services are evolving from simple deposit processing into data-driven receivables solutions, plus why better data capture, validation and API-based integration can reduce exceptions and manual cash application work.

This episode also explores: 

  • What’s pushing modernization: Fewer equipment options, technology obsolescence, compliance pressures, operational resilience lessons
  • Using capture and enrichment to support cash application and reduce manual posting
  • The role of data quality and validation in preventing ERP exceptions — and how processors can handle exceptions upstream
  • The shift from file-based integrations to secure, real-time APIs for lookup, validation and posting

Listen to the on-demand podcast below:

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Modern Lockbox Operations: The Future is Intelligent Automation