Podcast | Strategies for Successful Implementations: What's Critical Beyond Technology

Successful implementations require more than just the right technology in place; they require a focus on people, process and planning as critical elements to help ensure true change management to solve organizational problems. Deluxe's Chief Operating Officer Garry Capers and Strategic Treasurer's Craig Jeffery talk about what really drives successful treasury implementations in this on-demand podcast. 

They uncover the multi-layered strategies companies use for successful implementations and the far-reaching effects of change management. The conversation also highlights the role of change management and the need for a comprehensive approach that includes top-down support and a strategic game plan to align all aspects of implementation.

In this podcast, you'll hear:

  • The core actions necessary to management effective implementations 
  • The difference between customer activation and implementation 
  • How investing in professional services can benefit help your organization's payment transformation 

Listen to the on-demand replay below:

 

PODCAST REPLAY

Learn the strategies you need to lead successful implementations