FAQ Title

What do your packages include in terms of services?

All of our packages include everything you need - the tenant setup, module configuration, import of master data, import of opening balances, and remote training.

How long does implementation take?

Our KickStart implementation takes just 1 week. Please speak with us in advance to ensure that the requirements of your project fit the criteria for this highly compressed timeline. 

If you need more than just the Starter, Purchase and Sales packages included within KickStart then the implementation time for the initial project is dependent on the number of packages needed, typically between 4 to 12 weeks.

Can I find out more detail about features and functionality

Absolutely. We would love to discuss the features and functionality with you. Please complete the form and we will contact you to discuss or view our capabilities flyer to learn more.

What level of reporting is included?

All our packages include the relevant standard Business Central reporting to each package (e.g. aged accounts payable reporting is included with the Purchase package).

I have a few questions around the technicalities of the license, can you help?

Of course! The number one question on licensing technicalities is whether or not the Team Member (TM) license can support the raising and approving of purchase requisitions/orders. Yes it can. 

For example: a user with a TM license can raise a Purchase Quote and then this can then be approved by another user with a TM license. A full user can then convert the approved Purchase Quote into a Purchase Order and continue the process as normal. 

We can talk you through any licensing scenarios to confirm the exact license types that are best for your business. 

Can I manage payroll with Microsoft Dynamics 365 Business Central?

Yes, Deluxe Payroll Connector is available through the Microsoft AppSource. Deluxe Payroll Connector allows you to effortlessly import payroll transactions from Deluxe Payroll into a General Journal for review before posting.  

What do I do if I need technical support after I have purchased from Deluxe?

We have partnered with Bam Boom Cloud, a past recipient of Microsoft’s Partner of the Year Award for demonstrating excellence in innovation and implementation of Dynamics 365 Business Central to provide post sale support. Simply complete the technical support form and someone will contact you.