Payments
Improve productivity, service and compliance with proven workflow solutions.
For nearly 40 years, our innovative solutions have transformed back-office item processing and case management for leading financial institutions. Use our proven technology to automate nearly any operational process in your bank.
WHY TRIPS?
Item Processing and Case Management solutions leverage sophisticated logic and a completely digital workflow to reduce the touchpoints, research and time required to resolve routine back-office activities.
Greater automation lets you strengthen your profitability. Item Processing and Case Management applications help you reduce processing costs, maximize service-level revenue and avoid the errors, delays and issues that result in financial losses.
Item Processing and Case Management solutions tame the complexity found in exceptions, adjustments, legal mandates and payment disputes, putting you in control and reducing your risk.
FEATURES & BENEFITS
Resolve all your returns, exceptions and disputed transactions with a single platform. Item Processing and Case Management solutions support ACH, cards, checks and faster payments like RTPs, Venmo and Zelle.
Experience unprecedented efficiency when you integrate the sophisticated logic in Item Processing and Case Management applications with your core systems, data sources, clearing houses, card networks and bank partners.
Each module helps simplify case management, item decisioning and compliance. From a single interface, staff can access all the documents, details and step-by-step actions required—including rules you define.
Easily manage your workload and optimize each team member’s skills and experience. Quickly forecast completion times, distribute work and set priorities for escalations, notifications, deadlines and more.
Item Processing and Case Management solutions put an end to memorizing rules and searching multiple systems for answers. Track legal requirements, Reg E and Reg Z rules, guidelines from the Federal Reserve and more, all within the application.
Create your ideal work environment, without extensive IT involvement or lengthy development timelines. Start with our proven processes, then customize to meet your specific needs.
Item Processing & Case Management
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Downloads
Streamline fulfillment and enhance security with back-office legal mandates.
Design and digitize any case management process.
