Deliver claim payments faster using the technologies of Deluxe Payment Exchange and Prelude Software. Provide choice in how funds are deposited whether digitally or print and deposit.
OVERVIEW
“The top two factors claimants value with payment experience are security of their financial data and speed of payment.”
- PYMNTS.com Disbursement Satisfaction Index 2018
Keep your claimants happy and give them a better experience. This will help improve your ever-important net provider score. Here’s how: In a world where customers now demand options for payments, Deluxe gives them a choice. With Deluxe Payment Exchange, clients don’t need to provide a bank account or routing number. Making payments goes from a 4-day process to a 15-minute process just like that.
FEATURES & BENEFITS
Help boost NPS with a fully digital payment experience. As soon as claims are approved, payments can be issued by adjusters and received in seconds
Clients recover quicker from crisis receiving claims payments immediately in the manner they choose, via credit card, debit card, direct deposit (ACH), or printing eChecks.
Using the Guidewire-Certified accelerator from Prelude, integrate digital payments seamlessly into Guidewire and other insurance core systems reducing deployment times by up to 78%. Adjusters can digitally issue claim payments and EOPs from their current claims system. No need to learn new programs.
Deluxe Payment Exchange delivers and manages the most popular payment methods for claimants to choose from, while integrating seamlessly into insurance core systems and meeting unique carrier needs.
Facts
MORE INFORMATION
Remove expenses of labor and materials of making paper check payments by mail.
The EOP can be attached to the payment for claim details.
In times of need, your claimants expect fast, hassle-free settlement. Digital payments are the answer.
Innovative security features dramatically help reduce risks to your agency. And, because you only need an email address to send a payment, no sensitive financial information ever changes hands.
HOW IT WORKS
Upon approving claim, adjuster issues payment in claims system.
Via API, Deluxe Payment Exchange digitizes and sends payment and EOP to claimant.
Claimant notified of claim payment, chooses payment method, and views EOP.
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TESTIMONIALS
RESOURCES
Claims processing is the insurance company's procedure to ensure claim requests have complete information and are valid.
