As a bank, you are not required to verify a check in order to process it. This is a supplementary security offering available to all financial institutions if and when they choose to investigate specific check items further.
Banks registered with the service can receive additional information by calling us at 800.631.8962.
1) “Check is valid including payee name”
This message appears when an eCheck has been positively verified meaning all information is accurate and the check has not been altered. This DOES NOT, however, guarantee that funds are available in this account.
2) “Check could not be verified”
If the issuer has mistyped any information or if one or more components of the eCheck has been altered from its original state, the “check could not be verified” message will appear. Details regarding possible alterations will be intentionally vague due to security concerns and you will be instructed to contact the Deluxe Held Desk for more information.
If you are a financial institution looking to verify a Deluxe eCheck, visit Deluxe's Check verification page at www.echecks.com/verify.
Want to learn more? Explore the benefits of Deluxe eChecks for both your financial institution and its customers at: www.echecks.com/fi.
NOTE: All financial institutions can use the Deluxe eCheck Verification Service for both eChecks and paper checks. Deluxe eChecks are automatically registered, where paper checks need to be manually registered by the check writer in order to be verifiable.
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